Data, Memory, Inference: The Three Layers of Work IQ
Thursday, August 6, 2026 · Maximilian Kenfenheuer
#Microsoft365Copilot #MicrosoftAI #Copilot #AI #EnterpriseAI #CopilotStudio
An excellent model with thin enterprise context still produces generic output. The advantage lies with the platform that provides context.
Work IQ builds this context in three layers: data from Microsoft 365 and business systems, memory about how teams work, and inference for reasoning and action. Microsoft offers it via REST, agent-to-agent and a remote MCP server, on a consumption basis and independent of Copilot licensing.
In this article, I explain why this context infrastructure may become more durable than any assistant interface.
App-Native AI: How Copilot Adapts to Word, Excel and PowerPoint
Wednesday, August 5, 2026 · Maximilian Kenfenheuer
#Microsoft365 #Copilot #MicrosoftAI #AI #EnterpriseAI
In April, Microsoft brought agentic capabilities into Word, Excel and PowerPoint. Copilot now behaves differently in each application: it works on argument and structure in Word, on formulas and model integrity in Excel and on narrative and layout in PowerPoint.
For enterprises, this matters more than it seems. Employees do not have to learn a new tool, and the AI follows the logic of the document they are already working on.
In this article, I explain why app-native AI eases adoption and which governance and skills questions it raises.
Microsoft Scout: From Episodic Prompts to Continuous Support
Tuesday, August 4, 2026 · Maximilian Kenfenheuer
#Microsoft365 #Copilot #AI #EnterpriseAI #Microsoft
Most AI experiences at work are episodic. The user asks, the system answers, and the user carries the continuity: remembering the next step, reopening the file, rebuilding the context.
With Microsoft Scout, introduced in June 2026, Microsoft adds an always-on personal agent integrated across the Microsoft 365 apps.
In this article, I explain why persistent support can reduce the cost of restarting work, which governance questions arise and how Scout fits the sequence from answers to actions to presence.
Adobe, Figma, monday.com in Copilot: Fewer Handoffs Between Tools
Monday, August 3, 2026 · Maximilian Kenfenheuer
#Microsoft365Copilot #MicrosoftAI #AI #Copilot #EnterpriseAI
Since April, apps such as Adobe Express, Figma, Miro, monday.com, Box and Dynamics 365 can appear as interactive experiences directly inside Microsoft 365 Copilot. Users act in the conversation instead of switching to the next tool.
The change is unspectacular, but it removes a daily source of friction: the step between knowing what to do and doing it.
In this article, I look at the practical side of in-chat apps, what they mean for Microsoft's platform position and why governance through the admin center decides whether the model scales.
30 Million Copilot Seats: From AI Deployed to Work Transformed
Friday, July 31, 2026 · Maximilian Kenfenheuer
#Microsoft365Copilot #MicrosoftAI #AITransformation #EnterpriseAI #Copilot #FutureOfWork
Microsoft 365 Copilot has passed 30 million paid seats. Weekly engagement is now on par with Outlook and Teams, and analysis accounts for 49 % of all tasks once multi-step workflows are counted.
Microsoft now frames the next phase around "work transformed" instead of "AI deployed". Seat counts show adoption. They do not show whether work actually runs differently.
In this article, I explain what the new figures reveal about how Copilot is used and which organizational questions follow from them.