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Maximilian Kenfenheuer

Manager · Microsoft 365 & AI Transformation @ BearingPoint

Maximilian Kenfenheuer

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Measuring Completed Work: Baselines, Assisted Hours and Business Outcomes

A team can generate thousands of prompts without improving a single core process. Another uses AI rarely but saves hours in contract review. Microsoft increasingly measures Copilot value by completed work and assisted hours instead of activity. Its internal guidance recommends baselines for painful processes before the rollout. In this article, I describe a three-layer measurement model of adoption signals, time and effort indicators and business outcomes, and explain why role-based deployment makes value measurable.

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How Microsoft 365 Copilot can boost your organization’s productivity

#Microsoft 365 #Copilot #MicrosoftCopilot #GenerativeAI #AIChallenges #productivity

In today's world, organizations need to be agile, innovative, and efficient to succeed in their markets and achieve their goals. However, many organizations face challenges such as information overload, skill gaps, and time constraints that hinder their productivity and performance. How can organizations overcome these challenges and empower their users to work smarter and faster?