Microsoft Scout: From Episodic Prompts to Continuous Support
Tuesday, August 4, 2026 · Maximilian Kenfenheuer
#Microsoft365 #Copilot #AI #EnterpriseAI #Microsoft
Most AI experiences at work are episodic. The user asks, the system answers, and the user carries the continuity: remembering the next step, reopening the file, rebuilding the context.
With Microsoft Scout, introduced in June 2026, Microsoft adds an always-on personal agent integrated across the Microsoft 365 apps.
In this article, I explain why persistent support can reduce the cost of restarting work, which governance questions arise and how Scout fits the sequence from answers to actions to presence.
Copilot Cowork: Delegating Multi-Step Work in Microsoft 365
Tuesday, July 28, 2026 · Maximilian Kenfenheuer
#Microsoft365 #Copilot #AI #EnterpriseAI #Microsoft
The first phase of enterprise AI was session-based: the user asks, the system answers, and the user carries the work forward.
Copilot Cowork takes over multi-step work. It builds a plan from a desired outcome, uses email, meetings, files and data from Microsoft 365, works in the background and asks for approval at checkpoints. Admins control billing, plugins, browser use and audit logs.
In this article, I explain why this execution layer changes how organizations should measure AI value.
Copilot Search: Finding Context Before Acting on It
Monday, July 27, 2026 · Maximilian Kenfenheuer
#Microsoft365 #Copilot #AI #EnterpriseAI #MicrosoftAI
Before employees write, analyze or decide, they usually search: for the current deck, the right spreadsheet or the meeting in which a decision fell.
Copilot Search answers natural-language questions across Microsoft 365 and connected systems such as ServiceNow, Google Drive, Confluence and Jira. It hands over to Copilot Chat for deeper work, and admins can curate answers for acronyms, bookmarks and people.
In this article, I explain why search may drive Copilot adoption more than the next model upgrade.