Blog

Maximilian Kenfenheuer

Manager · Microsoft 365 & AI Transformation @ BearingPoint

Maximilian Kenfenheuer

Featured

Measuring Completed Work: Baselines, Assisted Hours and Business Outcomes

A team can generate thousands of prompts without improving a single core process. Another uses AI rarely but saves hours in contract review. Microsoft increasingly measures Copilot value by completed work and assisted hours instead of activity. Its internal guidance recommends baselines for painful processes before the rollout. In this article, I describe a three-layer measurement model of adoption signals, time and effort indicators and business outcomes, and explain why role-based deployment makes value measurable.

Continue reading

Posts tagged #Microsoft365

Copilot Search: Finding Context Before Acting on It

#Microsoft365 #Copilot #AI #EnterpriseAI #MicrosoftAI

Before employees write, analyze or decide, they usually search: for the current deck, the right spreadsheet or the meeting in which a decision fell. Copilot Search answers natural-language questions across Microsoft 365 and connected systems such as ServiceNow, Google Drive, Confluence and Jira. It hands over to Copilot Chat for deeper work, and admins can curate answers for acronyms, bookmarks and people. In this article, I explain why search may drive Copilot adoption more than the next model upgrade.