Blog

Maximilian Kenfenheuer

Manager · Microsoft 365 & AI Transformation @ BearingPoint

Maximilian Kenfenheuer

Featured

Measuring Completed Work: Baselines, Assisted Hours and Business Outcomes

A team can generate thousands of prompts without improving a single core process. Another uses AI rarely but saves hours in contract review. Microsoft increasingly measures Copilot value by completed work and assisted hours instead of activity. Its internal guidance recommends baselines for painful processes before the rollout. In this article, I describe a three-layer measurement model of adoption signals, time and effort indicators and business outcomes, and explain why role-based deployment makes value measurable.

Continue reading

Posts tagged #DigitalWorkplace

The Copilot Redesign: Speed, Structure and Progressive Disclosure

#Microsoft365Copilot #MicrosoftAI #EnterpriseAI #Copilot #DigitalWorkplace

On May 28, Microsoft introduced a new design for Microsoft 365 Copilot. According to reports, it loads twice as fast, delivers more structured responses and shows tools only when the prompt requires them. That sounds like a routine refresh. In enterprise deployments, however, adoption often depends on exactly these details: how fast the assistant responds, how clearly it presents results and how much it demands from the user. In this article, I explain why interface design becomes part of the adoption strategy and of governance.