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Maximilian Kenfenheuer

Manager · Microsoft 365 & AI Transformation @ BearingPoint

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#Microsoft365Copilot #MicrosoftAI #Copilot #AITransformation #FutureOfWork

Measuring Completed Work: Baselines, Assisted Hours and Business Outcomes

Thursday, September 10, 2026 · Maximilian Kenfenheuer

A team can generate thousands of prompts without improving a single core process. Another uses AI rarely but saves hours in contract review. Microsoft increasingly measures Copilot value by completed work and assisted hours instead of activity. Its internal guidance recommends baselines for painful processes before the rollout. In this article, I describe a three-layer measurement model of adoption signals, time and effort indicators and business outcomes, and explain why role-based deployment makes value measurable.

Power BI Grounding: Copilot Reasons Over Semantic Models

Wednesday, September 9, 2026 · Maximilian Kenfenheuer

Since the August 2026 update, Microsoft 365 Copilot reasons over Power BI reports and semantic models in Chat and Cowork. Copilot thus works with governed business definitions: how revenue is defined, how margin is calculated, which KPIs leadership uses and who may see which numbers. At the same time, a poorly defined KPI now spreads faster. In this article, I explain why semantic models become the foundation for trustworthy AI answers and how organizations can prepare their analytics layer.

From Draft to Deliverable: Agentic Copilot in the Core Apps

Saturday, September 5, 2026 · Maximilian Kenfenheuer

On April 22, Microsoft made agentic capabilities in Word, Excel and PowerPoint generally available and brought business apps into Copilot via agents. AI moves to where proposals are written, financial models built and board decks assembled. At the same time, human judgment gains weight: a polished deck is not automatically a sound strategy, and a well-structured spreadsheet is not automatically a correct model. In this article, I explain what changes when AI participates in the work and which five readiness questions organizations should answer.

Posts tagged #AgenticAI

Microsoft Scout and Persistent AI: Identity and Device Management as Prerequisites

Friday, September 4, 2026 · Maximilian Kenfenheuer

#MicrosoftAI #Microsoft365Copilot #Copilot #AI #EnterpriseAI #AgenticAI #DigitalTransformation

Many governance models were built for chat usage. Microsoft Scout, an always-on personal Autopilot agent across Teams, Outlook, OneDrive and SharePoint, requires more: admin enablement, Intune policy configuration and attestation, because parts of the preview involve data flows outside Microsoft 365. Identity and device management thus become part of AI readiness. In this article, I explain what distinguishes persistent from interactive AI and which four questions organizations should answer before the rollout.

Agent Evaluation with Custom Graders in Copilot Studio

Monday, August 31, 2026 · Maximilian Kenfenheuer

#MicrosoftAI #Microsoft365Copilot #CopilotStudio #AIGovernance #AgenticAI

"The demo worked" and "users liked it" are not enough once agents support customer interactions, approvals or system actions. Copilot Studio now offers custom graders for agent evaluations. Organizations assess agents against their own criteria: approved terminology, correct internal sources, escalation at low confidence and compliance with process boundaries. In this article, I explain why evaluation and governance belong together and how organizations can define and measure agent quality in five steps.