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Maximilian Kenfenheuer

Manager · Microsoft 365 & AI Transformation @ BearingPoint

Maximilian Kenfenheuer

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Measuring Completed Work: Baselines, Assisted Hours and Business Outcomes

A team can generate thousands of prompts without improving a single core process. Another uses AI rarely but saves hours in contract review. Microsoft increasingly measures Copilot value by completed work and assisted hours instead of activity. Its internal guidance recommends baselines for painful processes before the rollout. In this article, I describe a three-layer measurement model of adoption signals, time and effort indicators and business outcomes, and explain why role-based deployment makes value measurable.

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Posts tagged #AI

Copilot in Legal Departments: A Stress Test for Enterprise AI

#Microsoft365Copilot #MicrosoftAI #AI #LegalTech #EnterpriseAI

Legal departments need speed, accuracy, traceability and control at the same time. That makes them a stress test for enterprise AI. Microsoft positions Copilot for contract review, case law extraction and audit preparation. Vodafone reports time savings in contract review, Uniper productivity gains in audits. Partner agents such as LegalZoom work directly inside Microsoft 365 Copilot. In this article, I explain why legal work suits governed agentic support, which trust requirements apply and how the model transfers to procurement, finance and HR.

Markdown and Text Files in Copilot Notebooks: Using Operational Knowledge

#Microsoft365Copilot #MicrosoftAI #AI #Copilot #EnterpriseAI

Copilot Notebooks now accepts Markdown (.md), plain-text (.txt) and rich-text (.rtf) files as references. This sounds minor. Much operational knowledge, however, sits in READMEs, wikis, logs, transcripts and handoff notes that nobody ever converts into a Word document. Copilot can now use this material together with formal documents. In this article, I explain which teams benefit most, how cross-source reasoning improves and which governance questions arise with lightweight files.

Synced or Federated: Connecting Business Apps to Copilot

#Microsoft365 #Copilot #MicrosoftAI #AI #EnterpriseAI

A useful Copilot answer appears in seconds. Afterwards, the user often still opens another application, finds the record and carries the work forward by hand. Connected apps such as Adobe Express, Figma, Dynamics 365, Box, monday.com and Miro now appear directly inside Microsoft 365 Copilot. Copilot connectors link more than 100 external sources, either synced into Microsoft Graph or federated in real time. In this article, I explain the difference between synced and federated connectors and which four questions leaders should answer before connecting more systems.

The Copilot Interface as a Governance Surface

#Microsoft365 #MicrosoftCopilot #AI #EnterpriseAI #MicrosoftAI #DigitalTransformation

With the May update, Microsoft redesigned how Copilot appears across Microsoft 365. As Copilot takes on more actions, the interface has to show what the AI does, which context it uses and what requires human review. The interface thus becomes a governance surface as well as a productivity surface. In this article, I explain why workflow fit belongs in adoption planning and why change management should target concrete moments of work instead of features.

Agentic Copilot in Word, Excel and PowerPoint: Action Under User Control

#Microsoft365 #Copilot #MicrosoftAI #AI #EnterpriseAI

Agentic capabilities in Word, Excel and PowerPoint are now generally available. Copilot takes action inside the document, the spreadsheet or the deck while the user stays in control. Proposals, forecasts, business cases and board presentations originate in these three applications. When AI works directly in these artifacts, the gap between advice and finished work shrinks. In this article, I explain where in-app AI action creates value, where human review remains mandatory and how organizations should measure the benefit.