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Maximilian Kenfenheuer

Manager · Microsoft 365 & AI Transformation @ BearingPoint

Maximilian Kenfenheuer

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Measuring Completed Work: Baselines, Assisted Hours and Business Outcomes

A team can generate thousands of prompts without improving a single core process. Another uses AI rarely but saves hours in contract review. Microsoft increasingly measures Copilot value by completed work and assisted hours instead of activity. Its internal guidance recommends baselines for painful processes before the rollout. In this article, I describe a three-layer measurement model of adoption signals, time and effort indicators and business outcomes, and explain why role-based deployment makes value measurable.

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Posts tagged #CopilotStudio

Multi-Agent Orchestration with Fabric, the Agents SDK and A2A

#MicrosoftAI #Microsoft365Copilot #CopilotStudio #AI #EnterpriseAI

Enterprise processes rarely fit into a single agent. One retrieves information, another analyzes data, a third drafts content in Microsoft 365, a fourth triggers an action. Copilot Studio now supports multi-agent orchestration with Microsoft Fabric, the Microsoft 365 Agents SDK and Agent-to-Agent (A2A) communication via open protocols. In this article, I explain why specialized agents scale better than one monolithic agent and which governance questions arise when agents delegate work to each other.