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Maximilian Kenfenheuer

Manager @ BearingPoint

Maximilian Kenfenheuer

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Measuring Completed Work: Baselines, Assisted Hours and Business Outcomes

A team can generate thousands of prompts without improving a single core process. Another uses AI rarely but saves hours in contract review. Microsoft increasingly measures Copilot value by completed work and assisted hours instead of activity. Its internal guidance recommends baselines for painful processes before the rollout. In this article, I describe a three-layer measurement model of adoption signals, time and effort indicators and business outcomes, and explain why role-based deployment makes value measurable.

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Posts tagged #ResponsibleAI

Domain Exclusion in Practice: Ownership, Maintenance and Limits

#Microsoft365Copilot #MicrosoftAI #Copilot #AIGovernance #ResponsibleAI

AI governance used to ask whether employees may use AI and which model is approved. Today, organizations need finer controls, including which external sources may influence Copilot answers. Domain exclusion lets admins exclude up to 1,000 websites from web grounding in Microsoft 365 Copilot. The scope is limited to web page results, and the list is maintained via PowerShell and CSV. In this article, I explain why source controls shape answer quality and who in the organization should own the exclusion list.