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Maximilian Kenfenheuer

Manager · Microsoft 365 & AI Transformation @ BearingPoint

Maximilian Kenfenheuer

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Measuring Completed Work: Baselines, Assisted Hours and Business Outcomes

A team can generate thousands of prompts without improving a single core process. Another uses AI rarely but saves hours in contract review. Microsoft increasingly measures Copilot value by completed work and assisted hours instead of activity. Its internal guidance recommends baselines for painful processes before the rollout. In this article, I describe a three-layer measurement model of adoption signals, time and effort indicators and business outcomes, and explain why role-based deployment makes value measurable.

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Posts tagged #Microsoft365

Synced or Federated: Connecting Business Apps to Copilot

#Microsoft365 #Copilot #MicrosoftAI #AI #EnterpriseAI

A useful Copilot answer appears in seconds. Afterwards, the user often still opens another application, finds the record and carries the work forward by hand. Connected apps such as Adobe Express, Figma, Dynamics 365, Box, monday.com and Miro now appear directly inside Microsoft 365 Copilot. Copilot connectors link more than 100 external sources, either synced into Microsoft Graph or federated in real time. In this article, I explain the difference between synced and federated connectors and which four questions leaders should answer before connecting more systems.