Twice as Fast, Higher Usage: What the New Copilot App Changes
Wednesday, September 2, 2026 · Maximilian Kenfenheuer
#Microsoft365Copilot #MicrosoftAI #Copilot #AIAdoption #EnterpriseAI
The redesigned Copilot app loads more than twice as fast, and complex chat prompts respond 10 % faster. After the rollout of the new in-app experiences, Microsoft reports higher usage: 27 % in Word, 33 % in Excel, 43 % in PowerPoint and 30 % in Outlook.
The prompt line turns into a task-aware workspace, and the output itself becomes part of the interface.
In this article, I explain why experience design influences Copilot adoption as much as the model and what organizations should derive from it.
Copilot Design and Adoption: Habits Instead of Occasional Visits
Sunday, August 9, 2026 · Maximilian Kenfenheuer
#Microsoft365Copilot #MicrosoftAI #AIAdoption #FutureOfWork #EnterpriseAI
Many organizations no longer ask whether Microsoft 365 Copilot can do useful things. They ask whether employees use it often and easily enough for it to become part of normal work.
Microsoft's redesign of May 28 addresses this question. Fewer clicks and less context switching turn Copilot from a separate destination into a capability close at hand.
In this article, I explain why experience design now belongs to enterprise AI readiness and which questions leaders should ask.